Privacy Notice

Last updated: July 1, 2026

1. About this notice

This Privacy Notice explains how Briar Rose Ltd collects, uses and protects personal information relating to visitors to this website, people who contact us, prospective clients, clients, suppliers and other professional contacts.

Briar Rose Ltd is the controller of the personal information described in this notice.

Briar Rose Ltd
Registered in England and Wales under company number 10725792
Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ
ICO registration number: ZC152780

Questions about this notice or requests relating to your personal information should be submitted through the contact form on this website.

2. Information we may collect

Depending on your relationship with us, we may collect:

• your name
• your organisation and role
• your email address and other contact details you provide
• the subject and nature of your enquiry
• information included in correspondence or free-text messages
• records relating to proposals, contracts, assignments and payments
• information needed to administer our professional relationship
• technical information generated when you use the website or contact form, such as an IP address, browser information, security records or anti-spam data, where this is collected by our hosting or form technology

Please do not submit confidential, legally privileged or highly sensitive information through the website contact form. Appropriate engagement and confidentiality arrangements should be agreed before detailed materials are shared.

3. How we obtain information

We obtain personal information:

• directly from you when you contact us or work with us
• from your organisation or another person making an introduction
• through ordinary professional correspondence
• from publicly available professional sources, where appropriate
• automatically through limited website, hosting, security or form functionality

4. How we use personal information

We may use personal information to:

• receive, assess and respond to enquiries
• discuss and prepare possible assignments
• provide consultancy, advisory, facilitation, mediation or related professional services
• manage client, supplier and professional relationships
• arrange meetings and maintain business correspondence
• prepare proposals, contracts and invoices
• maintain accounting, tax and business records
• protect the security and proper operation of our systems
• establish, exercise or defend legal rights
• meet legal, regulatory, insurance and professional obligations

We do not currently use information collected through this website to send newsletters or unsolicited marketing emails.

5. Our lawful bases

The lawful basis used will depend on the purpose for which the information is processed.

We may process personal information because:

• it is necessary to take steps at your request before entering into a contract, or to perform a contract
• it is necessary for our legitimate interests in operating and developing Briar Rose, responding to enquiries, managing professional relationships, maintaining records and protecting our business
• it is necessary to comply with a legal obligation
• it is necessary to establish, exercise or defend legal claims
• you have given consent, where consent is specifically required.

Where we rely on legitimate interests, we consider whether those interests are proportionate and whether your rights and interests require additional protection.

6. Sensitive information

Our ordinary website and business administration activities are not designed to collect special-category or similarly sensitive personal information.

Some professional assignments, particularly those involving workplace issues, conflict or mediation, may necessarily involve sensitive information. Where this occurs, the handling of that information will be addressed through appropriate engagement terms, confidentiality arrangements and working practices.

7. Who may receive personal information

We may share information where reasonably necessary with organisations that support the operation of Briar Rose, including:

• Nominate, in connection with website hosting
• Microsoft, through Microsoft 365, Outlook, OneDrive and related services
• Apple, where iCloud services are used
• Xero, for accounting and financial administration
• our accountancy firm and other professional advisers where required
• technology, security or anti-spam providers associated with the website or email service
• trusted professional associates involved in an assignment, where this has been agreed or is otherwise appropriate
• courts, regulators, public authorities, insurers or legal advisers where disclosure is required or justified

These organisations may act as processors, independent controllers or joint participants in the relevant professional activity, depending on the circumstances.

We do not sell personal information.

8. International transfers

Some technology and cloud-service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we expect the relevant provider to use a lawful transfer mechanism and appropriate safeguards, such as applicable adequacy regulations, recognised data-protection frameworks or approved contractual protections.

Further information about the safeguards used by a particular provider may be available in that provider’s privacy documentation.

9. How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected and to meet any legal, contractual, tax, insurance or dispute-related requirements.

As a general guide:

• general or unsuccessful enquiries will normally be retained for no longer than 12 months after the last meaningful contact
• client, contractual, accounting and assignment records will normally be retained for up to six years after the relevant engagement or relationship ends
• information may be kept for longer where required by law, professional obligations, insurance requirements or the circumstances of a dispute or potential claim

Information that is no longer required will be deleted or securely disposed of.

10. Security

We use proportionate technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive or confidential information through the website contact form.

11. Your rights

Depending on the circumstances, you may have the right to:

• request access to your personal information
• ask for inaccurate information to be corrected
• request that information about you be erased
• ask for any processing of your data to be restricted
• object to particular processing
• receive certain information in an accessible format
• withdraw consent, where processing is based on consent
• complain about how your information has been handled

These rights are not absolute and may be subject to legal conditions or exemptions.

To make a request, please use the contact form and select or state that your enquiry concerns personal information or data protection.

You also have the right to complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concern first, but you are not required to contact us before approaching the ICO.

12. Other websites

This website may contain links to websites operated by other organisations. Briar Rose is not responsible for their privacy practices. You should read the privacy information provided by the relevant organisation before submitting personal information to it.

13. Changes to this notice

We may update this Privacy Notice to reflect changes in our services, technology, working practices or legal obligations.

The date at the top of this page indicates when it was last updated.